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Privacy Policy

Last updated: February 2, 2025

At Drawrix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

Summary: We only collect what is necessary to provide the service. We do not sell your data. We use industry-standard security practices to protect your information.

1. Information We Collect

1.1 Information You Provide

Data Type Purpose Required
Email Address Account creation, login, notifications Yes
Name Personalization (optional) No
Password Account security (stored as hash) Yes

1.2 Information Collected Automatically

Data Type Purpose
IP Address Security, rate limiting, fraud prevention
Browser/Device Info Service optimization, troubleshooting
Usage Data Download history, requested areas, file formats
Cookies Session management, authentication

2. How We Use Your Information

We use the collected information to:

  • Provide the Service: Process your map generation requests and deliver files
  • Manage Your Account: Authentication, email verification, password recovery
  • Process Payments: Handle payments for downloads and billing (through secure payment processors)
  • Improve the Service: Analyze usage patterns to enhance features
  • Communicate: Send service updates, security alerts, and support responses
  • Security: Detect and prevent fraud, abuse, and unauthorized access

3. Information Sharing

We do NOT sell your personal information to third parties.

We may share information only in these circumstances:

  • Payment Processors: When you make a payment, the data is handled by LemonSqueezy or similar providers. We do not store your full card details.
  • Legal Requirements: If required by law, court order, or governmental authority
  • Protection: To protect our rights, safety, or property, or those of our users
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures:

  • Encryption: All data transmitted via HTTPS/TLS
  • Password Hashing: Passwords are hashed using bcrypt with salt
  • Access Controls: Limited employee access to personal data
  • Regular Updates: Security patches and vulnerability monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your data as follows:

  • Account Data: Retained while your account is active
  • Download History: Retained for 12 months for your reference
  • Generated Files: Stored temporarily for 24 hours, then automatically deleted
  • Logs: Security and access logs retained for 90 days

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request the deletion of your account and associated data
  • Export: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@drawrix.lat

7. Cookies

We use cookies for:

  • Essential Cookies: Required for login and session management
  • Preference Cookies: To remember your settings and preferences

We do not use advertising or tracking cookies. You can control cookies through your browser settings, but disabling essential cookies may affect service functionality.

8. Third-Party Services

Our service may integrate with:

  • OpenStreetMap: Map data source (subject to their privacy policy)
  • Payment Processors: LemonSqueezy for payment handling
  • Cloud Infrastructure: Hosting and storage providers

Each third party has its own privacy policy that governs the use of information.

9. Children's Privacy

Drawrix is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so that it can be deleted.

10. International Users

Drawrix operates from Peru. If you access our service from outside Peru, your information may be transferred and processed in Peru or other countries. By using our service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the Service. The "Last updated" date at the top indicates the most recent revision.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: privacy@drawrix.lat

By using Drawrix, you acknowledge that you have read and understood this Privacy Policy.